Friday, October 26, 2018

Agile Testing, Analytics Testing and Measuring Consumer Quality from Poland and USA

The last few weeks have been very hectic for me. In between my consulting assignments, I traveled to Krakow, Poland for Agile & Automation Days 2018, and then to Arlington, Virginia in USA for STPCon Fall 2018.

In the Agile & Automation Days 2018 conference, I spoke about "Measuring Consumer Quality - The Missing Feedback Loop" and conducted a 1/2 day workshop on "Analytics Rebooted - A Workshop".

In STPCon Fall 2018, I conducted 2 workshops - 1/2 day each - "Practical Agile Testing Workshop" and "Analytics Rebooted - A Workshop" and also spoke about "Measuring Consumer Quality - The Missing Feedback Loop"

Overall, I had a very good trip, amazing conversations and interactions with the attendees and the speakers. I would be lying if I say I am not tired and my throat has gone sore. But, would I do this again? Absolutely! Going to conferences and meeting people, sharing my experiences with them, and learning from their experiences gives me a lot of happiness and satisfaction.

Below are the abstracts of the workshops and the talk. 

Contact me via LinkedIn, or twitter, or my site - essenceoftesting.com if you need any additional information, or if you want help in learning / implementing these or other topics related to Quality / Testing / Automation.



Practical Agile Testing Workshop

Workshop Description:

The Agile Manifesto was published in 2001. It took the software industry a good few years to truly understand what the manifesto means, and the principles behind it. However, choosing and implementing the right set of practices to get the true value from working the Agile way has been the biggest challenge for most!

While Agile is now mainstream, and as we get better at the development practices to “being Agile”, Testing has still been lagging behind in most cases. A lot of teams are still working in the staggered fashion (a.k.a. Iterative waterfall way of working). Here teams may be testing after development completes, or Automation is done in the next Iteration / Sprint, etc.

In this workshop, we will learn and share various principles and practices which teams should adopt to be successful in testing (in-cycle) in Agile projects.

Workshop Agenda:
  • What is Agile testing? - Learn what does it mean to Test on Agile Projects
  • Effective strategies for Distributed Testing - Learn practices that help bridge the Distributed Testing gap!
  • Test Automation in Agile Projects - Why? What? How? - Why is Test Automation important, and how do we implement a good, robust, scalable and maintainable Test Automation framework!
  • Build the "right" regression suite using Behavior Driven Testing (BDT) - Behavior Driven Testing (BDT) is an evolved way of thinking about Testing. It helps in identifying the 'correct' scenarios, in form of user journeys, to build a good and effective (manual & automation) regression suite that validates the Business Goals. 
Key learning for participants in this workshop:
  • Understand the Agile Testing Manifesto.
  • Learn the essential Testing practices and activities essential for teams to adopt to work in Agile way of working.
  • Discover techniques to do effective testing in distributed teams.
  • Find out how Automation plays a crucial role in Agile projects.
  • Learn how to build a good, robust, scalable and maintainable Functional Automation framework.
  • Learn, by practice, how to identify the right types of tests to automate as UI functional tests - to get quick and effective feedback.




Analytics Rebooted – A Workshop

Workshop Description:

I have come across some extreme examples of Business / Organizations who have all their eggs in one basket - in terms of # understand their Consumers (engagement / usage / patterns / etc.), # understand usage of product features, and, # do all revenue-related book-keeping

This is all done purely on Analytics! Hence, to say “Business runs on Analytics, and it may be OK for some product / user features to not work correctly, but Analytics should always work” - is not a myth!

What this means is Analytics is more important now, than before.

In this workshop, we will not assume anything. We will discuss and learn by example and practice, the following:
  • How does Analytics works (for Web & Mobile)? 
  • Test Analytics manually in different ways 
  • Test Analytics via the final reports
  • Why some Automation strategies will work, and some WILL NOT WORK (based on my experience)!
  • We will see demo of the Automation running for the same.
  • Time permitting, we will setup running some Automation scripts on your machine to validate the same



Measuring Consumer Quality – The Missing Feedback Loop

Session Description:

How to build a good quality product is not a new topic. Proper usage of methodologies, processes, practices, collaboration techniques can yield amazing results for the team, the organization, and for the end-users of your product.

While there is a lot of emphasis on the processes and practices side, one aspect that is still spoken about “loosely” - is the feedback loop from your end-users to making better decisions.

SO, what is this feedback loop? Is it a myth? How do you measure it? Is there a “magic” formula to understand this data received? How to you add value to your product using this data?

In this interactive session, we will use a case study of a B2C entertainment-domain product (having millions of consumers) as an example to understand and also answer the following questions:
  • The importance of knowing your Consumers
  • How do you know your product is working well?
  • How do you know your Consumers are engaged with your product?
  • Can you draw inferences and patterns from the data to reach of point of being able to make predictions on Consumer behavior, before making any code change?

Attendees will have deeper understanding and appreciation of the following:
  • What is Consumer Quality and how does it help shape your business!
  • Ways to measure Consumer Quality
  • Why is understanding Consumer Engagement vital to the success of your product


Friday, October 12, 2018

Conference season here is - talks, workshops, travelling, networking!

September & October 2018 is a busy conference season for me.

On 27th September, I played a game - "Collaboration - A Taboo!" at ATA GTR 2018 with an audience of 100+ people. There was absolute chaos in the game - a lot of it self-inflicted ... and thankfully - exactly was I wanted it to be. So much fun, energy and enthusiasm in the room meant there was no one feeling drowsy in the post lunch session! 

Typically I play this game in 45-min to 1 hour duration. At ATA GTR 2018 though, I had only 30 min to play the game, and add my own twist on top of it. But, never have I ever taken more than the allocated time - and I managed to get the objectives of the game achieved as well in these 30 min.

Below are some pictures from the game.




Then on 28th September, I spoke on "Measuring Consumer Quality - The Missing Feedback Loop" at StepIn's PSTC 2018. Slides from that talk can be found here.

In October, I will be off to Agile & Automation Days in Krakow, Poland. Here I will be speaking about "Measuring Consumer Quality - The Missing Feedback Loop" and also conducting a workshop on - "Analytics Rebooted - A Workshop". See detailed schedule here

Then I fly directly to Arlington, VA to participate in STPCon Fall 2018. Here I will be conducting 2 workshops - "Analytics Rebooted - A Workshop" and "Practical Agile Testing Workshop". I am also speaking about "Measuring Consumer Quality - The Missing Feedback Loop".

Will share experiences from these conferences soon!


Tuesday, September 11, 2018

Testing in the Agile World

Thanks to ThoughtWorks, I was introduced to many things - 


The list is actually quite long - but that is not the intention of this post.

The main takeaway in my learning at ThoughtWorks though, is how to Test better, and be more effective in that for the end-user. 

Even before my time at ThoughtWorks, I never agreed with the thought process that Functional Automation can / should be done only when the feature is stable. But at ThoughtWorks, I did learn many more tips and tricks and techniques and processes how to do this Functional Automation in a better way, as the product is evolving.

On 9th April 2011, I had written a detailed blog post / article regarding how can we test better in the Agile world. 

This post was titled - "Agile QA Process", and the document was uploaded to slideshare with the name - "Agile QA Process". I am very pleasantly surprised that till date, that document has had over 74K views and almost 2.7K downloads, and is still my topmost viewed post on slideshare.

When I look back at the document, it still seems very relevant and applicable, to me! 

What do you think?

Thursday, September 6, 2018

Some good examples of Data Science, AI & ML

Following up on my earlier post about ODSC - Data Science, AI, ML - Hype, or Reality?, I thought it is good to also share some of the good examples of work happening in the field.

Here are some of the examples I got to hear in the ODSC conference, most of which are available to the common human:
  • Amazing work done in the complex field of Speech recognition 
    • Why complex? Think about languages, dialects, multiple conversations at the same time, different speed of talking, etc.
  • Text to speech
    • Ex: This is especially very helpful for people with disabilities
  • Speech to Text
    • Ex: Alexa, Google Voice, etc. type of applications
  • Traffic control / Routes / Navigation
    • Ex: Google Maps
  • Recommendation engines
    • Ex: eCommerce products
  • Preventive maintenance
    • Lot of advanced vehicles have a number of sensors that can alert the driver / car manufacturer about potential issues coming up / service due for the vehicle
  • Autonomous vehicles
    • Ex: Self driving vehicles
    • Ex: Optimizing Cab scheduling / routing - There was a good session on how OLA manage its complexity in scheduling and routing - which is very applicable to eCommerce, Aviation industry, Hotel industry, etc.
    • I recently also saw a video about Volvo truck driver getting out of the truck in a difficult terrain, and walking in front of the truck, controlling its movement using a game-like controller
  • Medical equipment / gadgets for preventive / alerting health-care products

Also, Dr. Ravi Mehrotra, from IDeaS made a very powerful statement in his keynote - that I loved!! 

He said - "Best way to learn, is to forget what is not important".

This statement resonates a lot with what I think .... one needs to forget what is not (as) important, in order to focus and prioritize on what is important and can add value.

Especially true for Testers to keep in mind!