Analytics - The Brain of the Software

An Analogy 

I am not a doctor, nor did I enjoy biology too much in my curriculum as a student.  However, I do know that the body has many organs and each organ plays a vital role in the well being of the individual.

Each organ has to:

• function correctly (movement, senses, core functions, etc.)

• has to perform as per expectations in different conditions the individual may be going through (walking, running, swimming, etc.)

• has to be secure from external parameters (heat, cold, rain, what we eat / drink, etc.)

• has to have a proper user experience (ex: if the human hands had webs like ducks, would we be able to hold a pen correctly to write?

• I would like to think of the brain as the super computer which keeps track of what is going on in the body, if each piece playing its part correctly, or not. And if there is something unexpected going on, then there are mechanisms of giving that feedback internally and externally so that course correction would be possible.

How does this relate to software?

Software is similar in some ways. For any software product to work, the following needs to be done:

Functionality works as expected

• The architecture, testability of the system will allow for various types of testing activities to be performed on the software to ensure everything works as expected
• Test Automation practices will give you quick feedback

There is a plethora of open-source and commercial tools in this space to help in this regard - the most popular open-source tools being Selenium and Appium.

Software is performant

• We can do performance testing at various different levels to ensure at different loads and conditions, the users will be able to use the product in a seamless fashion
• There are many tools to assist in Performance Testing - some popular ones being JMeter and Gatling.

Software is secure

• Building and testing for security is critical as you do not want user information to be leaked or manipulated and neither do you want to allow external forces to control / manipulate your product behaviour and control
• The Test Automation Pyramid hence also includes NFRs

User experience is validated, and consistent

• In the age of CD (Continuous Delivery & Continuous Deployment), you need to ensure your user experience across all your software delivery means (browsers, mobile-browsers, native apps for mobiles and tablets, etc.) is consistent and users do not face the brunt of UI / look-and-feel issues in the software at the cost of new features
• This is a relatively new domain - but there are already many tools to help in this spaces as well - the most popular one (in terms of integration, usage and features) being the AI-powered Applitools

Visual Validation is the new tip of the Test Automation Pyramid!

What is the brain of the software?

The above is all good, and known in various ways. But what is the "brain" of the software? How does one know if everything is working fine or not? Who will receive the feedback and how do we take corrective action on this?

Analytics is that piece in the Software product that functions as the brain. It keeps collecting data about each important piece of software, and provides feedback on the same.

I have come across some extreme examples of Business / Organizations who have all their eggs in one basket - in terms of

• understand their Consumers (engagement / usage / patterns / etc.),
• understand usage of product features, and,
• do all revenue-related book-keeping

This is all done purely on Analytics! Hence, to say “Business runs on Analytics, and it may be OK for some product / user features to not work correctly, but Analytics should always work” - is not a myth!

What this means is Analytics is more important now, than before.

Unfortunately, Analytics is not known much to the Software Dev + Test community. We know it very superficially - and do what is required to implement it and quickly test it out. But what is analytics? Why is it important? What is the impact of this not working well? Not many think about this.

I have been testing Analytics since 2010 ... and the kind of insights I have been able to get about the product have been huge! I have been able to contribute back to the team and help build better quality software as a result.

But I have to be honest - it is painful to test Analytics. And that is why I created an open-source framework - WAAT - to help automate some of this testing activities.

I also do workshops to help people learn more about Analytics, its importance, and how they can automate this as well.

In the workshop, I do not assume anything and approach is to discuss and learn by example and practice, the following

• How does Analytics works (for Web and Mobile)?
• Test Analytics manually in different ways
• Test Analytics via the final reports
• Why some Automation strategies will work, and some WILL NOT WORK (based on my experience)!
• We will see a demo of the Automation running for the same.
• Time permitting, we will setup running some Automation scripts on your machine to validate the same

Takeaways from the workshop

We will learn by practicing the following:

• What is Analytics?
• Techniques to test analytics manually.
• How to automate the validation of analytics, via a demo, and if time permits, run the automation from your machine as well.

Hope this post helps you understand the importance of Analytics and why you need to know more about it. Do reach out to me if you want to learn more about it.

Next upcoming Analytics workshop is in TestBash Australia 2019. Let me know if you would be interested in attending the same

Agile Testing, Analytics Testing and Measuring Consumer Quality from Poland and USA

The last few weeks have been very hectic for me. In between my consulting assignments, I traveled to Krakow, Poland for Agile & Automation Days 2018, and then to Arlington, Virginia in USA for STPCon Fall 2018.

In the Agile & Automation Days 2018 conference, I spoke about "Measuring Consumer Quality - The Missing Feedback Loop" and conducted a 1/2 day workshop on "Analytics Rebooted - A Workshop".

In STPCon Fall 2018, I conducted 2 workshops - 1/2 day each - "Practical Agile Testing Workshop" and "Analytics Rebooted - A Workshop" and also spoke about "Measuring Consumer Quality - The Missing Feedback Loop"

Overall, I had a very good trip, amazing conversations and interactions with the attendees and the speakers. I would be lying if I say I am not tired and my throat has gone sore. But, would I do this again? Absolutely! Going to conferences and meeting people, sharing my experiences with them, and learning from their experiences gives me a lot of happiness and satisfaction.

Below are the abstracts of the workshops and the talk. 

Contact me via LinkedIn, or twitter, or my site - essenceoftesting.com if you need any additional information, or if you want help in learning / implementing these or other topics related to Quality / Testing / Automation.

Practical Agile Testing Workshop

Workshop Description:

The Agile Manifesto was published in 2001. It took the software industry a good few years to truly understand what the manifesto means, and the principles behind it. However, choosing and implementing the right set of practices to get the true value from working the Agile way has been the biggest challenge for most!

While Agile is now mainstream, and as we get better at the development practices to “being Agile”, Testing has still been lagging behind in most cases. A lot of teams are still working in the staggered fashion (a.k.a. Iterative waterfall way of working). Here teams may be testing after development completes, or Automation is done in the next Iteration / Sprint, etc.

In this workshop, we will learn and share various principles and practices which teams should adopt to be successful in testing (in-cycle) in Agile projects.

Workshop Agenda:

• What is Agile testing? - Learn what does it mean to Test on Agile Projects
• Effective strategies for Distributed Testing - Learn practices that help bridge the Distributed Testing gap!
• Test Automation in Agile Projects - Why? What? How? - Why is Test Automation important, and how do we implement a good, robust, scalable and maintainable Test Automation framework!
• Build the "right" regression suite using Behavior Driven Testing (BDT) - Behavior Driven Testing (BDT) is an evolved way of thinking about Testing. It helps in identifying the 'correct' scenarios, in form of user journeys, to build a good and effective (manual & automation) regression suite that validates the Business Goals. 

Key learning for participants in this workshop:

• Understand the Agile Testing Manifesto.
• Learn the essential Testing practices and activities essential for teams to adopt to work in Agile way of working.
• Discover techniques to do effective testing in distributed teams.
• Find out how Automation plays a crucial role in Agile projects.
• Learn how to build a good, robust, scalable and maintainable Functional Automation framework.
• Learn, by practice, how to identify the right types of tests to automate as UI functional tests - to get quick and effective feedback.

Analytics Rebooted – A Workshop

Workshop Description:

I have come across some extreme examples of Business / Organizations who have all their eggs in one basket - in terms of # understand their Consumers (engagement / usage / patterns / etc.), # understand usage of product features, and, # do all revenue-related book-keeping

This is all done purely on Analytics! Hence, to say “Business runs on Analytics, and it may be OK for some product / user features to not work correctly, but Analytics should always work” - is not a myth!

What this means is Analytics is more important now, than before.

In this workshop, we will not assume anything. We will discuss and learn by example and practice, the following:

• How does Analytics works (for Web & Mobile)? 
• Test Analytics manually in different ways 
• Test Analytics via the final reports
• Why some Automation strategies will work, and some WILL NOT WORK (based on my experience)!
• We will see demo of the Automation running for the same.
• Time permitting, we will setup running some Automation scripts on your machine to validate the same

Measuring Consumer Quality – The Missing Feedback Loop

Session Description:

How to build a good quality product is not a new topic. Proper usage of methodologies, processes, practices, collaboration techniques can yield amazing results for the team, the organization, and for the end-users of your product.

While there is a lot of emphasis on the processes and practices side, one aspect that is still spoken about “loosely” - is the feedback loop from your end-users to making better decisions.

SO, what is this feedback loop? Is it a myth? How do you measure it? Is there a “magic” formula to understand this data received? How to you add value to your product using this data?

In this interactive session, we will use a case study of a B2C entertainment-domain product (having millions of consumers) as an example to understand and also answer the following questions:

• The importance of knowing your Consumers
• How do you know your product is working well?
• How do you know your Consumers are engaged with your product?
• Can you draw inferences and patterns from the data to reach of point of being able to make predictions on Consumer behavior, before making any code change?

Attendees will have deeper understanding and appreciation of the following:

• What is Consumer Quality and how does it help shape your business!
• Ways to measure Consumer Quality
• Why is understanding Consumer Engagement vital to the success of your product

Workshop - Client-Side Performance Testing at STPCon 2017

I conducted a 4-hour workshop on Client-Side Performance Testing at STPCon 2017 on 15th March 2017.

Workshop Abstract

In this workshop, we will see the different dimensions of Performance Testing and Performance Engineering, and focus on Client-side Performance Testing.

Before we get to doing some Client-side Performance Testing activities, we will first understand how to look at client-side performance, and putting that in the context of the product under test. We will see, using a case study, the impact of caching on performance, the good & the bad! We will then experiment with some tools like WebPageTest and Page Speed to understand how to measure client-side performance.

Lastly – just understanding the performance of the product is not sufficient. We will look at how to automate the testing for this activity – using WebPageTest (private instance setup), and experiment with yslow – as a low-cost, programmatic alternative to WebPageTest.

We will also look at the different dimensions of Client-side Performance Testing for native mobile applications.

PS: This workshop will be a combination of presentation and hands-on-activity with lots of discussion throughout. You should bring your laptop with you.

Workshop Takeaways:

• Understand difference between is Performance Testing and Performance Engineering.
• Hand’s on experience of some open-source tools to monitor, measure and automate Client-side Performance Testing.
• Examples / code walk-through of some ways to automate Client-side Performance Testing.

Slides

Client-Side Performance Testing from Anand Bagmar

Some pictures from the workshop 

(Thanks Mike Lyles, Curtis Stuehrenberg for the pictures)

Agile Testing & Patterns in Test Automation Framework coming to Singapore

I will be doing a 1-day workshop on Agile Testing and also a talk on "Patterns of a Good Test Automation Framework" as part of Unicom's World Conference Next Gen Testing Summit on Oct 13-14 2016 in Singapore.

See the site for more details, or contact me for more information on the same.

vodQA Pune - Less Talk, Only Action - Agenda, Abstract and workshop pre-requisites

vodQA-Pune - Less Talk, Only Action!

When? - Saturday, 27th Aug 2016, 8.30am - 5.30pm

Where? 

ThoughtWorks, Pune 
6th Floor, Binarius Building, 
Beside Sales Tax Office, Shastrinagar, Yerawada 
Pune, Maharashtra 411006 

Map: http://goo.gl/maps/KfuJG

What?

vodQA Pune - Less Talk, Only Action! 
- Registration - 8.30am- 9.15am
- Welcome note - 9.15am

Agenda

Abstracts

1. Automating Web Analytics - Why? How?

Do you know –

• What is Web Analytics?

• How does Web Analytics work?

• Why is it important? How to test Web Analytics?

• How can we ensure correct data is sent to the Web Analytics server, every time, for all the actions?

Attend this workshop to learn ‘What is Web Analytics?’ and why it is an extremely important aspect of Software Development & Testing for your product / service to succeed!

We will share some techniques for testing Web Analytics - in a non-automated way - and why that is very challenging and error-prone.

We will learn, via hands-on activity, about WAAT - Web Analytics Automation Testing Framework (https://essenceoftesting.blogspot.com/search/label/waat) - an open-source solution, to automate validation of correct information / tags being sent to the Web Analytic server for different user actions as part of your regular Selenium-WebDriver Test Automation Framework.

Lastly, we will see how the impact of Analytics has changed dramatically with more adoption and spread of IoT (Internet of Things) and Big Data, and what we need to do to be part of the change, if not influencers of change!

Pre-Reqs:

• JDK 1.8
• IDE (Eclipse / IntelliJ Idea / etc.)
• Git
• Firefox browser compatible with Selenium v2.53.1 (v46)
• Also refer here for steps to run Appium tests using WAAT

2. Performance testing with Gatling for Beginners

Gatling is a server side performance testing tool. This workshop aims at giving introduction to Gatling and facilitating participants to write their first performance tests using Gatling.

> Brief intro to Gatling

> Using Postman to check stub server(created using mountebank for workshop)

> Write a sample test using gatling (pre set up machines are provided)

Pre-Reqs:

• Participants should know at least one programming language well (Gatling tests are written in Scala. But participants need not know Scala)
• Prior knowledge of what 'Performance testing is?' would help.

System requirements:

• Homebrew (Package Manager for Mac)
• Java 8
• Gradle
• Intellij IDE(Add Scala plug in)

3. Game of Test Automation

We are going to use a game to work out the WHY, WHAT and HOW of test automation within the context of consumers, application, skillset, mindset, etc.

Pre-Reqs: None

4. Security Testing - Operation Vijay

It is now the days of the web. All businesses move their applications online for their customers to use.

Many of these applications contain critical data of the customers such as credit card details, their personal details and so on. These data are very valuable. If these data fall in the wrong hands, they can have disastrous consequences.

Attacks on these systems can destroy the trust that the customers have for the business, they can cause great losses to the customers as well as the business, and so on.

The motivation behind attacks could be different like earning money, earning popularity, destroying a competitor company, etc.

No matter what the intention of the attack is, we need to develop safe applications and we need to know the various vulnerabilities and the consequences of our decisions when we develop applications.

Similarly, we should be aware of the various vulnerabilities before we test the applications so that we can try and exploit it during the testing phase and ensure better quality and safer applications.

Pre-Reqs:

• Java
• Modern Browser like Firefox/Chrome

5. Automate your Mobile tests with Appium

Introduction to Appium.

Appium design for Android and iOS

How to locate elements on android and iOS applications(Inspector).

Hands-on code snippet for android and iOS(Wordpress as sample app)

Generating reports (ExtentReports)

Evolve code snippet written above into a Page Object Framework.

Pre-Reqs:

• IntelliJ
• Java 1.8
• MAVEN
• Node
• Adb - android debug bridge
• Appium installed through node(npm install -g appium). Once the installation goes well. Hit command “appium” without quote and you should see Welcome message from appium.
• Download & install Virtual Box from here
• Download the basic version on Genymotion Android Emulator from here
• Make sure you chose the basic version which is free for use(Go to individual tab).
• You will be asked to create account with Genymotion before downloading the Genymotion package/installer
• Confirm your account by pressing the link sent to your registered email id
• Once you download, install Genymotion Android Emulator by following the instructions here
• Once you install, open/start Genymotion and click on Add(+) link to add a new virtual device and press Signin and login
• Select Android Version 6.0.0 and Device model Google Nexus 5 or 6. For more details follow the instruction mentioned here
• Select from available option, Press Next and wait till download finishes.
• Press start button & you should see emulator running.

6. Increase Automation to REST

What are web services and why we use them?

How to test a web service in multiple ways?

Increased familiarity with automation

Tools used : rest client, postman (mention alternatives), unirest JAVA and requests python

Pre-Reqs:

• IntelliJ
• MAVEN
• CHROME and POSTMAN

7. Let's cook Cucumber

In this workshop we will be covering:

• Advantages of BDD through cucumber example.
• Framework setup along with JAVA and Selenium.
• Writing one end to end test case in real world.
• If time permits - will be covering basic Refactoring

Pre-Reqs:

• IntelliJ
• Java 1.8
• Maven
• Firefox 46

8. Mobile Automation using Espresso

Pre-Reqs:

• Ensure you have Java 7 or beyond, installed on your box. If not you can download it from here 
• Download & install Virtual Box from here
• Download and install Android Studio from here. 
• Also kindly download the android command line tools from the above link.
• If you open android studio, it will ask you download & setup Android API and build tools which is useful for debug & compile our apps so please follow the steps. Ensure you have following things installed before you come for workshop and downloading it takes lot of time. 
  • Android SDK build-tools v23.0
  • Android API 5.0 or above
  • Install Android Support library from Extras. 
  • Please google in case of any issues while installing SDK
• Download the basic version on Genymotion Android Emulator from here
  • Make sure you chose the basic version which is free for use(Go to individual tab).
  • You will be asked to create account with Genymotion before downloading the Genymotion package/installer
  • Confirm your account by pressing the link sent to your registered email id
  • Once you download, install Genymotion Android Emulator by following the instructions here
  • Once you install, open/start Genymotion and click on Add(+) link to add a new virtual device and press Signin and login 
  • Select Android Version 6.0.0 and Device model Google Nexus 5 or 6. For more details follow the instruction mentioned here
  • Select from available option, Press Next and wait till download finishes.
  • Press start button & you should see emulator running.
  • You’re all set for the event. 

Agenda published for vodQA Pune - Less Talk, Only Action!

The agenda for the upcoming vodQA Pune - Less Talk, Only Action! is now published.


NOTE: For this event, we will require the participants to get their laptops (and chargers).

When? 

Saturday, 27th Aug 2016, 8.30am - 5.30pm

Where? 

ThoughtWorks, Pune 
6th Floor, Binarius Building, 
Beside Sales Tax Office, Shastrinagar, Yerawada 
Pune, Maharashtra 411006 

Map: 

http://goo.gl/maps/KfuJG

What?

vodQA Pune - Less Talk, Only Action! 
- Registration - 8.30am- 9.15am
- Welcome note - 9.15am

Topics covered: 

This vodQA will focus on hands-on activities. We are setting up a bunch of workshops for participants, please keep a watch for details and pre-requisites required for the workshops.

We will publish the agenda very soon in vodQA groups on 
Facebook (https://www.facebook.com/groups/vodqa/) and 
LinkedIn (https://www.linkedin.com/groups/4281359)

NOTE: For this event, we will require the participants to get their laptops (and chargers).